As an avid biker, I was happy to learn Airdrie had a bike shop when I moved here and I am always happy to support a local shop. However, I have always received terrible service here. Even from the owner. I have purchased things here at least ten times and service has always been awful. I will not shop here ever again. I will be going to Calgary from now on to go to a store where the employees and owner are polite and actually helpful.