My in store experience with associate Trevor was very good. He was attentive and knowledgeable. That's where the good ended. It's been miserable since. We bought a washer and dryer which was to be delivered and installed. First guy wanted the man of the house to talk to, excuse me? Can't get cold water, only hot. 2nd guys comes in, I didn't know they were coming. Did nothing and left. Still can't use two weeks later. Never, Never again!!!!