They messed up the colour I asked for and dyed my hair the opposite colour. I had to go through to my hair being bleached and dyed twice fully. My scalp was burning and i was in terrible pain, i still have scabs all over my head and my hair is completely burnt. I also spent almost 5hs there because they had no idea what to do. They said I should come back to get it fixed the following week and when I said I cant afford to spend $400 on my hair 2 weeks in a row, they rolled their eyes at me. In the end, they didnt even apologize. Avoid this place like the plague. I don't write reviews but I thought this one was necessary. If you care about your hair and your scalp, do yourself a favor and don't go there.