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Dave was excellent to deal with, efficient, professional,& accommodating, as we requested him for the follow-up work that needed to be done on our garage door. We will request him again if we need anything else fixed on our door. Everything was cleaned up, by Dave…thank you.
The gentlemen were professional and helpful explaining every step for me to appreciate it. I would recommend them anyday.
Excellent, fast and friendly service to repair a broken garage door spring. It works like a brand new door now. Thanks Creative Door!
Réponse d'entreprise 1 février 2024
We're thrilled about your door! Thanks so much for recommending us, and we'll be here if you need anything down the line.
Creative Door was very efficient and professional. The Service Man was very informative and kind! Excellent service!!
Réponse d'entreprise 1 février 2024
Thank you so much, Sheila. We're excited to share your kind words with our service team. Thanks for posting a review for us!
Over charged for the assessment $75. Their quotes are too high. Not so helpful tech and customer service over the phone are rude. Definitely not recommending to my friends and family.
Réponse d'entreprise 10 septembre 2021
Hi Lalaine. We’re sorry to hear this and rather perplexed as to why you feel this way. We booked a service call with you twice, and our team arrived and waited both times with you not showing up to either appointment or calling us to advise that you wouldn’t be there for the scheduled times. Out of courtesy to you, we refunded the $75 fee for the no-shows. Providing excellent customer service is a top priority for us, so we audited your calls to better understand how we could improve and found t
Réponse d'entreprise 10 septembre 2021
We’re sorry to hear this & perplexed as to why you feel this way. We booked a service call with you twice, & our team arrived & waited both times with you not showing up to either appointment. Out of courtesy to you, we refunded the $75 fee for the no-shows. We audited your calls to better understand how we could improve, & our team was professional and patient. If there was a side conversation that occurred & was displeasing to you, please let us know. We hope you find a company that can help.
Excellent service, tech was very helpful & knowledgable!
Fast and efficient replacement of overhead door cables at a reasonable cost.
Quick response and excellent competent service
Réponse d'entreprise 23 juillet 2018
This is great news! We're so happy to know that you had a good experience.
Helpful, knowledgeable, and efficient. Highly reccommended!
After fixing my garage, the field rep thought it wise to place a large sticker on the wall inside the garage. In trying to get it off, there was damage to the wall finishing. This was reported to their manager -just as arrogant in responding to me -no courtesy of an apology, gave me the excuse that it was to help with contacting them in the future. While he offered to fix the damaged wall, it was such a rude offer, turned it down. Certainly don’t want them anywhere in my house.Will not recommend
Punctual, friendly, quick and efficient
Excellent customer service. Prompt and professional. Skilled technician came out and fixed my door the same day I called. Highly recommend.
Réponse d'entreprise 27 mars 2017
Thank you, Jason! We pride ourselves on providing smart and snappy service, so we're grateful to hear that you're happy with our work.
Wonderful experience with the company. I was treated with respect right from the first phone call to them. Had my garage door fixed the very next day, quickly and professionally. The service man was friendly, respectful, efficient and professional.
Réponse d'entreprise 15 mars 2017
Thank you, Emily! We're honoured to receive this recognition, and we'll be sure to share your review with our team.
We called around 12:40 to have our garage door fixed and it was fixed before 2:00 - the technician was friendly, effecient and knowledgeable. We really appreciated how quickly we were able to have our door fixed.
Réponse d'entreprise 7 mars 2017
You've just knocked our socks off in the best way possible. Thanks for your thoughtful and encouraging words!
Our door broke yesterday, and was fixed by this morning. Darin was very efficient. I highly recommend Creative Door.
Réponse d'entreprise 7 mars 2017
We're so happy to hear that we were able to help get your garage door operating properly again. It's feedback like this that inspires us to bring enthusiasm to every garage door project. Thank you!
Great friendly and fast service. They provided many different options to repair my door. They are reasonable priced. Thank you! I would recommend them.
Réponse d'entreprise 19 février 2016
Hello. Thank you so much for the confidence you've placed in our business. We truly appreciate your time in sharing your feedback with us online. Thanks again for the opportunity to serve you.
Service was scheduled when it was convenient for me. Service tech showed up within the allotted time. Darren was very pleasant and knowledgeable about their products and finished the service quickly. I will use Creative Doors again when I need servicing done on my garage door.
Réponse d'entreprise 17 août 2015
Hi Carl, Thank you kindly for the five-star review! We are happy to hear that you received top notch customer service and appreciate the confidence you have placed in our business. Thanks again for taking the time to post a review for us.
Darren was very friendly...quickly identified our problem and got our door working properly again. I will definitely call them again.
Réponse d'entreprise 7 août 2015
Thank you so much for your 5 star review. We are happy to hear that your service turnaround time met your expectations and we look forward to serving you again if needed in the future.
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