I've been going to goldfingers every 3-4 weeks for almost 4 years. I have never made an appt. They accept me as a walk-in whenever it's convenient for me. I don't choose a specific person to do my gel nails and I have never had a problem with any of them. They are all good at what they do. I do have a pedicure maybe twice a year. The prices are reasonable and it is a clean salon.