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  • Service: 1/5
Chris F

During Calgary flooding manager refuses refund.

So far they are refusing to refund or credit us for another Hampton Inn for our upcoming trip while Calgary will be recovering from the devastating flood for weeks to come ... plus a condescending attitude from the GM. Normally I love staying in a Hampton Inn, but this being my first bad experience in dealing with them, it will be the last time I do business with them. Perhaps if the staff had treated me with more respect and understanding, I would be willing to try them again in the future.

Service: 1/5
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