Incredibly unorganized I had a talk with the orthodontist about a plan to get braces, the reception and other staff kept talking about Invisalign which I did not want. I was very surprised when I spoke with the orthodontist again as he knew nothing about this and why they were doing this fast forward a few months, I’ve gotten my braces I call to schedule next tightening and they ask if I’ve gotten my Invisalign trays yet, unbelievable, so many issues with organization and communication.