I was given a virtual appointment with a doctor for the first time today, and I was so very impressed and grateful that I wanted to write a review. The receptionist at the 130th Avenue location was very kind and guided me through step-by-step. I found it very easy to navigate, even though I am technologically challenged. The experience was very efficient. I would highly recommend it and I hope the service continues well into the future, for doctor and patient convenience and safety.