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    Langue:
    Roman84
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    Super "Rude"

    First of all the heating was poor and it was called (I was staying there on Christmas eve 2012) and the closet was small and short and i asked 4 times for hangers (there were only 3 in the room and i needed at least 10) and after all that got only one more , after 2 days paying day by day i came in the morning to pay (right after breakfast) and the guy in front desk said i cant continue with that room cause its booked for someone else and if i want i can move to another room, so i asked why no one tolled me that earlier in the morning and not just 45 minutes before i need to evacuate (i had 2 suite cases worth of stuff spread there) so he said :"sorry but you need to move to another room" (what Christmas spirit , seriously?) and i said i want to complain to the manager, he smile and said "i am the manager" , so i said ill complain later on phone to the Franchise owner for this and he just smiled again and said: "I am one of the owners" (he was an in his early 50's about). my advice guys...if the owner is so rude and unpleasant and said i ca complain who ever i want to , so don't go there, I later found for same price in close by area better hotel with a pool and hut tub included and "Real Canadian costumer service" , what i like about Canada is the (usually) good costumer service.

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