Zero!Inconsiderate people working here. Husband has a flight to catch at 12:15pm, his phone was water damage and need it for the weekend to contact wife and kids while away for work. We came to Southgate Apple store before opening hours. Mentioned to the lady at the door our situation but completely disregard our request. Told us to wait. We did. Tried again to ask another customer service to get a faster service with no action again. he left w/out any phone to contact family.