My GM vehicle broke down in -26 C weather. Called GM roadside assistance who have a contract with Kingsway Towing. Was told they would take up to two hours to respond. Waited and waited and waited and waited, but they NEVER showed up. Called their dispatch line and they said they had no record of the request, even though I confirmed it with GM. Then was told it would be another two hours before they could respond. Found another solution and needless to say I would push my vehicle to the garage through the snow by hand before I would ever hire this company. Will also be encouraging GM to deal with a more competent towing contractor.