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  • Service: 1/5
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Carol C
Par

I just purchased ...

I just purchased a used vehicle from this company and want to thank Robert for exceptional customer service. Thanks to Jamie and Wes the Finance managers for assisting me with completing the sale quickly and having my car ready when promised. I would definitely recommend this business if you are looking for great service and great value for your vehicle. They will be getting my future business for servicing my vehicle as well when I decide to upgrade my vehicle

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Aaron K
Par

New Ownership and...

New Ownership and New Friendly Staff, The building has been renovated and more importantly the Staff and way of doing business!

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PLEASE SAVE YOURSELF. DON'T MAKE MY SAME MISTAKE!

I should have read the writing on the wall, I ignored the bad reviews of this dealership and booked anyways... PLEASE SAVE YOURSELF. DON'T MAKE MY SAME MISTAKE! North Side Mitsubishi service department is shameful! Booked my 48,000km service for 8am and dropped my vehicle off the night before. Showed up the next day to pick up my vehicle at 1pm. It hadn't even been started yet!?!? What is the point of booking an appointment? I was very clear when I booked my appointment that I needed first thing in the morning because I am from out of town (I also was sure to book 2 weeks in advance!). I left without getting my vehicle serviced after sharing my disgust with the service manager. The service manager only game me excuses as to why others took priority over my vehicle and that it would be done by 430pm. I am very disappointed with their service, never to book here again.

Service: 1/5
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18 mars 2015

Hi, I am sorry for the bad experience in the past, I wish I could say that this was the only sorry I have heard like this. The good news is there is all New Staff working here, New ownership and a very different customer service policy and way of doing business. I hope there is something I can do to rectify this situation even if you are not interested in doing business with us again due to a tainted past experience I still want to try and make things right. Thanks

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