Overbooked and not friendly.
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Overbooked and not friendly.
Best soalon ever?????????
Had a wonderful experience and the best manicure I have ever had. I have naturally long and hard nails. Most salons do not take the time or care to do a nice manicure on natural nails. I am very happy and will definitely return.
I had one of the worst pedicure experiences here. I went for pedicures with two other ladies and when we arrived we had to wait even with a reservation. Then, the water was terribly cold and they didn't even understand that it was uncomfortable. To top it off, I had to wait for over 20 minutes for someone to be ready for me, by which time my friends were almost finished. I therefore, chose not get one at such point. Do not waste your time here.
This was the worst experience I have ever had at a nail salon. I took my mum and sister her for pedicures. I called and told them that we wanted to have 3 pedicures all at once and they assured me that would be fine. I called and confirmed. We should up and had to wait 15 minutes then when we finally were able to seat the water was freezing. They said they had no hot water but never told us that on the phone. I will never come back to this place again.
Very few nail salons that are busy and filled with clientele can accommodate immediate walk-ins; yet Sandra and her team will do their absolute best to fit you in! If that is a concern; book ahead. I always schedule my appointments in advance and I have never had to wait! Sandra is amazing and very creative. She keeps up with the latest nails trends and the salon is clean and well-maintained. The staff are kind and courteous. I'm as picky as they come, and I won't go anywhere else!!!
I've been going to Q nails since it opened and I always have a great experience. Sandra is the best nail girl in town always very creative I never have to tell her what I want. And so friendly feels like home. All the girls are great. I've had each of them do pedicures on me always leave happy. I always feel so great after I've left so refreshing!! I'd highly recommend this place. Thanks Q nails! Thanks Sandra !! Keep it up.
I had the worst experience ever at Q Nails Windermere! Not just nail experience but also customer service experience. It took over 3.5 hrs to do a shellac toes and acrylic nails. I was shuffled all around the salon to 4 different seats and I had 2 different people do my toes and also 2 different people did my nails. It was super chaotic, unorganized and really really poor communication. That experienced ruined my whole day.I have never seen such poor customer service.I will never go there again.
I have been going there since it opened. Sandra and her staff are fabulous. Very friendly and pleasant. I have had all services done and have no complaints.
Tried Q Nails in Windermere Currents shopping centre for first time today. Wendy did a fantastic job on my mani-pedi with shellac. I hadn't had either done for a year so she had her work cut out for her. Very thorough, but gentle. Highly recommend and I will return.
I was going there regularly. I have no plans to go even again. They treat new and old customers badly. The service is one of the worst in town. After talking to a lot of people, I realized I was not the only one. They make you an appointment and make you wait in, what is after an hour, cold water. Then they told me that they are really busy and they have to take care of walk ins as well. After 1.5 hours I walked out with freezing feet and was not served. When I started to pay attention, I realized that they are using the same razors on several people. Because they are all doing 2-3 people at the same time. I was done with them and salons like this.
I have been getting my nails done at q nails windermere for the couple of years. I went in today and had the worst experience and never plan on going back. The girl that did my nails was completely incompetent and did a terrible job and overcharged me. My nails look like they need to get redone and I just got them done! Today was the first time in 2+ years that I have been getting my nails done there that I had to pay for them to shorten my nails and take off my shellac polish that they did 2 weeks prior. I tried to speak to the owner (Sandra) and really got nowhere. I would DEFINITELY not recommend this place.
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