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12004 111 Ave NW, Edmonton AB T5G 0E6
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Évaluations et commentaires - Tailz

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    DebbieR719165
    Par

    Damien goes above and beyond for my fur baby. When I ask her to trim or fix my little ones fur she doesn't hesitate. She just says ok, smiles, asks questions and take her to the back to make me happy and Brandy beautiful.. I could not imagine going to another groomer. Damien not only makes me feel at ease with my baby, but I know Brandy feels safe and loved! Thanks a million!!!

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    SanjitB305528
    Par

    The staff have gone above and beyond for us: care of our pup, advice, recommendations and close supervision. They’ve communicated issues as any have come up and helped find a solution. We really appreciate what they’ve done for us and highly recommend Tailz.

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    undersquare
    Par

    Dog Daycare Now Comes With a Side of Bortadella

    My wife and I were looking to put our dog in daycare and after searching around for what we thought was the best place, we chose Tailz. What a mistake that was. The day care told us that all dogs had to be up to date on vaccinations, including kennel cough. We took our bulldog to day care on the Thursday and by Sunday night we started noticing he had a runny nose and was snorting more than usual. We took him to the vet to find out he has kennel cough despite being vaccinated against it. We knew right away it was from the day care because he hadn't been anywhere else or in contact with any other dogs. Tailz minimized what kennel cough really is. Yes, it isn't dangerous or life threatning similar to the flu; however, to the bulldog breed which already has enough respiratory issues on its own, it is something that really needs to be avoided. I understand that all dogs get sick, but they shouldn't be at the daycare until they are better. I asked for a refund of the remaining days our dog had left but the manager/owner refused to refund the money I ended up settling for a store credit. All this daycare did was cost me a trip to the vet. Seriously Tailz, keeping my money I guess is more important than keeping a customer who would have kept coming back. I guess you need the money more than we do.

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