Grant Wert Select Auto & Tire

Réponse d'entreprise 16 mai 2014

We dealt with the owner of truck( gentleman is what we thought). Truck was towed in for a no start. Pushed truck into shop diagnosed as requiring a fuel pump. pushed out side waited for authorization. got authorization to repair, and they want a out of provincial inspection. (1997 2wd G.M over 300,000 km) Then I personally took calls from a female and male owners of this truck on the status. I explained that we were trying to get back to it as soon as possible. Just about 2 hr's before we were ready to push the truck back in, I got a call from a lady to tell me that she was towing to someone else. ( I told her it was a couple of hr's to coming in, but she told me to do no work on truck and she would tow it a way. the truck sat there for three days if not more after our conversation with her. We did not charged her for our diagnoses, nor did she offer to pay. so at the end of the day, it was confusing in dealing with both parties. As one was alright with our progress and the other not.