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839 Smelter Ave SE, Medicine Hat AB T1A 3N4
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Évaluations et commentaires - Auto Spa Towing

Quelle note donneriez-vous à cette entreprise?
4.7/5
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    tiny0120
    Par

    It’s nice to call a business understand your needs and are quick to do business with you! Friendly on the phone as well onsite at your vehicle, be there in 20 minutes means see you in 15. Thanks to the staff , BJ thanks for looking after my wheels and dropping it off where I needed! Great job

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    dlkr7594
    Par

    Once again Auto Spa has provided outstanding service. If you are looking for an,'Old School' service provider, look no further. The people who answer ones call for help, BJ the operator and obviously management are respectful, professional and service oriented. Thank-you again Dennis L. Krahn

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    cara6613
    Par

    Thank you Auto Spa! Steve came out and saved my day, he was fast, professional and so kind.

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    kmac8714
    Par

    Mike was excellent... got my van going was very quick, checked my battery and boosted me... he was awesome always have great service from Autospa .... thanks again Mike

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    anonpjyp
    Par

    My vehicle died at an extremely busy intersection right at an overpass (during rush hour)!!! Jason was on scene within 10 minutes, he loaded my vehicle extremely fast and it was dropped off at my house all within a half an hour. Jason was courteous, friendly & super efficient!! Thank you Auto Spa!!!

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    anonpjyp
    Par

    Just had my sons truck recovered from another tow company. They came within 15 minuets, loaded up the truck and dropped it off into a very tight parking spot with unbelievable precision. Excellent prompt service, and the best of all, very polite and friendly staff.(Unlike Willies) Thanks Auto Spa Towing.

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    kay14058
    Par

    Brent and his trainee with autospa were very friendly and professional. The office manager I spoke to in the office was very nice as well. We were very happy with there service, we actually got them to pick our vehicle up from another towing companys yard due to a bad experience with them.

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    Réponse d'entreprise 31 octobre 2019

    Thank you for your review of Auto Spa Towing Ltd. We are fortunate to have an incredible tea, and look forward to helping as many customers as we can. We look forward to impressing you again and earning your business on every call!

    rock0482
    Par

    What an experience my car broke down and he said it may be an hour and a half and they literally spent 20 minutes on the phone walking me through how to get it running well enough I could get it to the repair shop 10/10 ⭐⭐⭐⭐⭐ cant recommend enough

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    Réponse d'entreprise 31 octobre 2019

    Thank you for your great comments. We will try to help any way we can, even if it doesn't cost anything. We are sure you will call again when you need us.

    moge0993
    Par

    Alicia @ Auto Spa certainly saved the day for my daughter. Another company told my daughter who was stranded on the highway they would call her back when a driver was available. She called me very upset and as I've always used Auto Spa I got on the phone and spoke to Alicia, she had a driver (Jason) to my daughter in no time and even took the time to stay on the phone with her until Jason was able to get to her. WOW!! is all I can say, now THAT my friends is customer service!!

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    Réponse d'entreprise 31 octobre 2019

    Thank you for the kind words. We really value our customers and se are so pleased you had a great experience with us. We hope we can serve you again.

    User608169
    Par

    Service was fast. Driver was excellent and polite. He didn’t just tell me I needed a new battery he showed me the diagnostics. New battery installed and up and running in less than an hour from time of initial call. Thank you for not trying to take advantage because I am a woman. And the price was awesome!

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    Réponse d'entreprise 31 octobre 2019

    Thank you for the time it took to post a review. We are happy to hear how we are doing. Glad we were able to make you feel comfortable with the service. We hope to earn your business again.

    Réponse d'entreprise 31 octobre 2019

    Thank you for the time it took to post a review. We are happy to hear how we are doing. Glad we were able to make you feel comfortable with the service. We hope to earn your business again.

    kall5309
    Par

    We were stranded on the #1 at 29 degrees for 2 1\2 hours, less than an hour out of MH. Took a long time for the truck to arrive. It was an old truck with no air so we drove with both windows down! The driver was very friendly and helpful. I called to check on the status of the truck at one point and found the young lady to be unfriendly almost to the point of rude.

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    Réponse d'entreprise 31 octobre 2019

    We are sorry you had an unpleasant experience.We have improved the fleet and personell training to offer a better service. We will continue to improve.. if given another chance

    Bella8
    Par

    Got an unlock don...

    Got an unlock done they were fast and very professional. I would totally recommend them and use them again.

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    huppycustomer
    Par

    Fast service and ...

    Fast service and personable staff, very happy with my experience with Auto Spa Towing.

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    harley7
    Par

    Great company. Ho...

    Great company. Honest and reliable

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    MargaretF291066
    Par

    I slid off the hi...

    I slid off the highway with a semi load of cattle. They sent out a big tow truck. All I needed was a winch to pull my trailer over which they did but from there it became a big production calling out 2 more trucks costing me 2400.00$ in the end. After winching the trailer over it would have been possible for me to drive out with a little pull. The driver blocked me from trying by parking his truck in front of mine. I would not recommend this company to anyone.

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    tylerj
    Par

    Excellent service

    Blew a tire in Walsh, excellent service provided!

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    Réponse d'entreprise 19 décembre 2015

    Thanks tyler . Glad we were able to get you on your way!!

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