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Stayed here for work and for personal. I received excellent service from the staff. Features in the hotel makes for a great stay!
My family and i stayed at the Medicine Hat Lodge over Christmas and were thoroughly impressed with the service we recieved and the amenitites that were offered. It was nice that although they have a waterpark it was not loud overrun. The staff seem to handle there areas of work quite compentantly. Pool area was clean and i noticed that the maintenance staff were doing checks on the water which made me feel safe with having so many kids in the pool. ..At night us older kids took in the casino and entertainment, we stopped in at the new lounge and what a difference!! very modern and classy!
I would rate this hotel higher if the service was better.