Wow! Olds has a great registries! Heather actually came in after work to accommodate the learners test for me to do. thank you Olds Registries! Thanks Heather!!
Very rude staff. Had a scheduled appointment we arrived on time and when asking about our appointment the lady looked at us as if we were a bother and said i just got back from lunch you can wait. Never will i go back here. Definitely not business approprite.
I would not recommend this establishment to anyone. Very rude staff. Very incompetent, and their rates are substantially higher than other registry offices. I traveled to Airdre several times for services and was treated like a customer should be. Don't waste your energy going to Olds registries.
Reading all the posts and comments about the Registry office and had a good laugh. NEVER had any problems with the staff or service, always polite well managed by very nice people.
The two older lady's that work there are very rude people I've been going there for the last 5 years because it is the only place in town and I dread going in every time. They are simply not nice people
Have used Olds Registries a number of times, with consistently TERRIBLE service. The staff are extremely rude and un-knowledgeable and whom provide absolutely no "customer service" whatsoever. Their prices are substantially higher than other Registries, yet the advantage they have, is that this the only Registry in town. I strongly advise that you save your money and time, and make your trip elsewhere. If there were a zero star rating option, Olds Registries would get it.
I really enjoyed the service I received today, the staff are friendly, helpful and enjoyable. I regret that other customers in the office where rude to the staff but expected to get great service in return, the staff remained helpful and friendly even when faced with customers that used terrible language and no manners, well done to the staff.
Our family has been in this office for various reasons, out of province vehicle registrations, drivers licence's, information, etc. We have received nothing but professional, helpful and courteous advice. We would recommend this office and its services to others.
I can not believe how incompetent, rude and ignorant people who work there are! Customer service at it's worst! They would not give my son photo ID. Every time he went into the office they changed the requirements.First time it was a piece of ID, second time two pieces of ID, 3rd time 2 pieces of ID and proof of residency,4th time he need proof of residency along with a bank statement dated within 6 weeks. We took him elsewhere. No problem
Unfortunately I live in olds and have dealt with this business too many times. The last time there I got there at 4pm to write a knowledge test. Like most people I work and had to take time off to go there as they are not open Saturday's. I waited for 20 minutes to talk to some one( 3 people ahead of me 4 people behind the counter) to find out I can't write the test because it was after 4. Very bad customer service. Avoid at dealing with this place if you can and go to didsbury.
I was there yesterday to switch my plates to my new car. They wouldn't accept the bill of sale from Country Hills Toyota, they claimed it needed to be signed by the dealership. There isn't even a designated line for that signature anywhere on the bill of sale. The service has always been surly there, and the surcharges high, but since this happened I can also say they are incompetent. There is no other registry service in Olds, they are the only government approved registry service.
Thank you for raising your concern, as per Registries Policy. A legal bill of sale requires a buyer signature and a seller signature, thus your sales person from the dealership would need to sign your bill of sale, to make it a legal binding document, I believe you had the option to call the dealership and have a signed copy faxed to the office so the service could be completed.
Par CaronS372819
9 juillet 2016
Awesome service. Both customer service women where very pleasant. We had a few laughs. I will definitely recommend this office.
My experience in the Olds Registries today was a refreshing change, I was served with good knowledge, helpfulness, caring and helpful manner, I have not always received this kind of service at a Registries so was delighted to attend this office. Thank you to the staff.
