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  • Service: 1/5
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Jason L
Par

I bought 3 gift cards for my wife and 2 daughters and was told they can call to set up a appointment after Christmas that they could come most day during the week. They called and were told 1 could come on jan25 3 week from now and if they wanted all 3 of them together it would be 2 months at least because they have no staff So we requested to return the gift cards so they could go to another spa and they say there is a no return policy that wasn't told to me at time of purchase staff was rude.

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jtardif
Par

Customer's Please Be Aware

Extremely poor customer service. Store management conducted herself both unprofessionally and un-ethically when resolving my customer concern. I would absolutely not utilize this community establishment again in the future nor would I recommend it to family or friends. Very disappointed in my overall experience with this store, when I always try and support our local businesses.

Service: 1/5
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