KFC

I was there on June 9th 2017 and had horrible food fries were soggy and chicken was rubbery and skin on the chicken was soggy and greasy so I called them with the complaint about their food and was told they would not be able to refund me without a receipt and would replace my horrible food with some more horrible but the issue is that they did not give me a receipt than when I get there after walking there with my 3 kids today on June 10th to get my meal they told me they would not do anything

I went to this location at 8:45pm when there hours clearly state 9:30pm only to be yelled at from a worker standing outside smoking that they have been closed for the last half hour, she was very rude and argumentative. Horrible customer service!