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This review is in reaction to the service department (not the mechanics). I've been calling the service department for over a week, have been directed to a voicemail. I have left 4 different messages, with no calls back. Today I called back, and was adamant to be directed to an individual. I asked for a service appointment and to change my winter tires. She said to come in 1.5 weeks!!! Are you kidding me? What a joke on hospitality as they clearly can't even answer the phone or answer voicemail.