They came to install my propane tanks, they were very professional a gas fitter was there within an hour of the tanks being dropped and the tanks were filled right away by a bulk truck the whole operation was done and I had heat within about an hour and a half of them arriving. Very professional guys!
Terrible customer service. If you're moving to the area do yourself a favor and pay the extra for Superior or check out Durham Fuels first, use this extremely unprofessional company as your very last resort.
The WORST propane company in existence. What kind of company who's sole job is to make sure we have propane to operate our house, lets our tanks get down to 5%?! Because of them constantly let us run down to 10%, we almost needed a new furnace. Our furnace is only 3 yrs old! So now we are forced to turn off all of our appliances and go without heat until they decide to come fill us up. & They charge us a delivery fee just to deliver it! They have the worst customer service ever! They are so rude
Two years in a row now where failure of delivery has resulted in our pipes freezing. We are in our house with no heat and no water. We were assured that they would send a delivery truck today, and 16 hours later nobody. We continually run out of propane - it's supposed to be filled every 3 weeks. It's not. When we comment on the service we are told that's the way they do it and we are welcome to take our business elsewhere.
Unacceptable customer service.