I used this company to evict a bad tenant. The cost turned out to be OVER TWICE the amount quoted to me - over $2K. I'd paid a $1,000 deposit and then they phoned me in the middle of the eviction to say they couldn't finish it without more cash. Not exactly extortion but close! They did get the guy out, but frankly, as little as I liked my tenant (whose offence was not paying his rent), I suspect I could have bribed him out of there for half as much money.