PetSmart

Wow this store deserves a high rating not a low one. After the pet store within Metrotown closed due to the strikes, this store is a bit busier than normal but still nice. The staff are wonderfully helpful and friendly and it’s worth to come in just to see the adorable animals (especially kittens) up for adoption. Proceeds from adoption go to charity too. But if you’re wanting to adopt please consider the adults cats, not just kittens who are often adopted very quickly.

We just went to a Petsmart and my 2 year old only minutes into arriving, starts screaming and yelling toilet, toilet There's no public toilet nearby, so I asked do you mind if my daughter uses your toilet? The answer, "No, we don't have public washroom.. you could try Starbuck. Is it fair to refuse a small child use of a shops toilet? Ugh! I understand that sometimes your bathroom is 'employee only' but you can't make an acceptation for a 2 year old?! Anyway, thanks for listening to my rant.