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  • Service: 1/5
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Dasha M

This place doesn'...

This place doesn't even deserve 1 star! If you have an appointment, don't bother because you'll still be admitted about 2 hours later. Dr Ali and stuff barely even speak fluent English, never on time, never polite. This is NOT the place you want to trust your health to. The worst clinic I've ever been in Vancouver area.

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Very hard-working professionals @ Eagleridge

I have been a patient of Dr. Ali for about 30 years and I have always known this medical office to be very busy and very well staffed in the both locations; this new one is well-equipped with a pharmacy on site. Here's what I can tell you from observing the wait room for over 3 decades or so: there is always a good level of respect and consultation among the physicians on site whenever needed. In general, this office represents a set of well seasoned and well respected GPs in their prime and the entire staff are devoted to their regulars. All on board do their level best to serve clinic visitors as well >but they are strained as are all other group practices in these times; e.g. if something comes up from the regular patients that just can't wait till their GP is available, the regulars see the GP on rotating duty for walk-ins and either get top priority for near-emergencies or wait their turn among clinic visitors at specified times and that common courtesy definitely adds to wait times. That's how it is with *any* medical office these days. So... be polite and cultivate the respect of MOAs at any clinic you deal with. Don't get mad at them; they did not make the system what it is. You can and should visit as early in the day as you can but first and always call ahead to ask: what is the wait time to get in to see the Doctor on call today? If they say 2 hours, call 1 hour later and re-check for availability. A visit to a clinic doctor is something you have to monitor closely these days and it is very understandable that you did not get in when you just showed up! These days, you must plan ahead to get sick ... as sad as that sounds! Overall, I highly recommend Eagleridge Clinic, a medical office featuring a very busy but proud and respectable group of professionals and very loyal and friendly support staff who are ready and willing to serve you well.

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receptionist very rude on the phone

very bad cervice

Service: 1/5
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WORST SERVICE HERE!! Secretary is always SO RUDE and this is my third time here. This is NOT a walk-in clinic. I called in on Saturday and they said walk-in was completely booked do not even bother coming in. They told me to return on Sunday and so I went in on Sunday however they had a closed sign on the desk. She said walk-in was closed 5 minutes ago because they booked over capacity of 35 people. She did not once apologize for the inconvenience, she simply was rude, snapped at me saying she doesn't remember me calling and said "go to another clinic". When I asked if she knew any clinics nearby she said "NO, they are all actually closed" and laughed. This clinic is absolutely a ZERO for me. I reiterate what the previous said, what is going on with our health services?

Service: 1/5
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