Very disappointing customer service from Richmond
Very disappointing customer service from Richmond Chrysler Dodge Jeep Ltd . After purchasing a used Town and Country for approx. $17,000 only 7 weeks ago I find myself with a car that needs full breaks front and back (roators, claipers and break pads) and a bill of just shy of $2000 (including tax). The report I received on the car at the time of purchase did not show the breaks would need to be replaced anytime soon. As my car was unsafe to drive I had to have it fixed where it lay. When I contacted this company regarding this they were not interested in talking with me at all. I live 2 hours away from the dealership and purchased from this dealer as I thought they could be trusted… I guess I was wrong. They were great a the time of purchase but I guess all they wanted was the money then wash their hands of the rest.