Barona Beach Condos
This is the absolute WORST company to deal with! Booked a condo with these guys and upon checking in, had several issues with the unit including access to the parking, pool & exercise room. Called all contact numbers including the emergency number with no answer back for 3 days! Issues were not resolved nor was there any effort to compensate for items not working properly, missing or broken. Avoid them at all costs!
Réponse d'entreprise 29 mars 2017
Dear George, with many years in the Vacation Rental Industry we realize the importance of a flawless vacation. We also know how frustrating it can be when there are issues. We are very sorry for the problems with our emergency phone coverage during the start of your stay. We were glad that we were able to help you find the pool/parking access fob on the kitchen table to make the most of your stay, and that we were able to make right the issues and inconvenience you faced. Breakaway Management