Par Jgoatcher
17 avril 2013
Very Expensive 15 minute unclogging a kitchen sin
Hired them to unclog a drain. Made the mistake of not getting a estimate and they charged $286 (plus taxes) for 15 minutes work. In comparison - I had a drain done in 2010 for $89, done by a different plumber. They are expensive.
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Réponse d'entreprise 21 mars 2014
Dear Mr. Goatcher, We have reviewed your invoice and you are correct. The price that you were charged did not make sense for the time the technician spent at your job. Thank you for bringing this to our notice. Our office has attempted to contact you to discuss fair resolution; but has been unable to reach you. We have gone ahead and extended compensation that we believe is fair. Please let us know if you have any further questions! Thank you.