Burgess was hired to install a line to our fridge for water and ice. A few days later the fitting blew off and flooded our home. They have said they were not responsible, it was the fault of the manufacturer of the fitting. They were non responsive to our attempts to mitigate the damages they caused. They provided the part not us so they are at fault and are responsible. Do not use this company if you value your home. There are many more qualified plumbing companies in Williams Lake.