My bike saga is more tedious than the Twilight saga, so I shall not bore you with the details that do not pertain to the overall loveliness of this business. I got work done on Bike A and returned days later wanting parts from Bike A transferred to Bike B. The kindly gentleman behind the counter cheerfully adhered to my strange request within the hour and for no charge. It was a very pleasant and overall accommodating customer service experience. 10/10, would recommend to a friend.