They were great when they were selling to me. The moment I bought disaster. I had to book an estimate for the installation 3 weeks away. Then the gentleman who was supposed to do the estimate was sick. They didn't call. He just didn't show. When I called to find out why he never showed up they were apologetic and rebooked for the next week. Guy came out but said It's take 3 days to write up the estimate. Well it's been 2 weeks and I still have no estimate. I am calling every day. Worse yet, they said they would know the delivery date 3 days after I ordered. Well- 2 weeks and I still don't know. I call and they promise to look into it, but never call back. I am doing major renos and tryine to book other contractors around the date of the tub install. Naturally Ican't book anyone because they won't call me back with an estimate or a deleivery date. Really they just don't seem to care. Once they have your money--- they make no effort.
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