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    Tracey1
    Par

    Service

    The sales representative at the store began the normal questioning about my wedding; when it was, where it would be held, etc. When I told her it was in Mexico. She went off about how dangerous it was, interrupted when I tried to explain my history there. Insisting it was an attack waiting to happen. Okay, right to her opinion (although a place of business isn't the right forum), but come on, the store is between Sherbrook and Furby! Seriously...I'll take my chances. And to top it off, I'm holding a dress and she still walks away without asking if I might want to try it on.

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    TMT
    Par

    Jessica Bridals Portage Avenue

    BEWARE - STAFF DOES NOT TELL YOU ALL SALES ARE FINAL UNTIL AFTER YOU SIGN PAPERWORK. ORDERED 2 DRESSES ON A SATURDAY AFTERNOON, CALLED BACK ONE HOUR LATER TO CANCEL ONE AND WAS TOLD NO. I WAS TOLD DRESS WAS ORDERED AND CANNOT BE CANCELLED VIA COMPUTER. NO DRESS IS IN PRODUCTION ONE HOUR AFTER ORDERING ON A SATURDAY AFTERNOON. SALES MANAGERS AND STAFF CAN NOT REFUND, HAVE NOT BEEN TRAINED HOW. OWNER TOOK 11 DAYS TO CALL ME AND REFUSE REFUND.

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