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Took 3 days longer than stated and forced extra charges after my computer was already being worked on.
Says they open at 10 am on Saturday but currently waiting outside at 11:10 and the store is closed without any signage saying they aren’t open today. Wouldn’t even give them 1 star.
One thing that I truly liked about this place is the way they explain the things and their customer service simply rocks. I smashed my iPhone 6s screen while hanging out with my buds at my school. Mission repair centre was close to my school so I just took my phone there. I was thinking these guys might charge me arm and leg to replace my iPhone 6s screen but that wasn’t the case. I got my phone fixed in 15 minutes for the price I could easily afford.
I got my iPhone screen replacement done on 12/05/2017 and I was assured of 6 months warranty for product defects. On 12/14/2017 just 9 days after replacing the screen cracked from the speaker. the screen guard is intact without any damage, which clearly indicates that it is a product defect. I went with my receipt and the guy just glanced at the phone and said "I cant do anything about it" terrible terrible traumatizing experience.So what was the warranty for??
Réponse d'entreprise 14 février 2018
Hi Dech4985, Cracked screens/accidental damages are not manufacture defects. Manufacture warranty covers the screen defects. Some examples of defects we see consist of lines appearing on the screen for no reason, the screen no longer responding to touch and the screen popping up from the frame,etc. When you picked up your phone it was not broken and working absolutely fine. You also signed the service form stating that you were satisfied with the repair when you are picking up the phone.
Overall great experience, very helpful when I had had questions they had awnsers 5/5 would recommend
Excellent job on replacing the charging port on my tablet. Best Buy would't touch it and Sony wanted me to send it somewhere. Mission Repair took care of it. Highly recommend for any electronic repair!!
Had a great experience.
Excellent job by assembling my laptop
The services are excellent
Excellent customer service
Excellent Service!! I highly recommend this place for all your computer and cellular needs. The team is extremely professional and I felt welcomed :) at Mission Repair Centre
The staff is very friendly,and knowledgeable, taking the time to explain things, they were fast with repairs and the price is reasonable. Thanks for fixing my computer.
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