Worrall's Furniture
3.7/5
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251 Saint Marys St, Fredericton NB E3A 2S5
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Évaluations et commentaires - Worrall's Furniture

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3.7/5
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    conn8120
    Par

    Top notch customer service. We were so pleased with the information and treatment we received searching for a lift chair. Our first contact was with Tyler., an extremely knowledgeable salesperson. He took his time explaining everything we needed to know and patiently answered all of our questions. He was perfect and made it so easy as he guided us through our purchase. He recommended bringing my mom in before purchasing , but we did not. He was right , it was best to bring mom in to pick out her

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    Kpiers
    Par

    Bought my new Ashley Sofabed and loved it and the service I received while shopping. Order in time was great and quick professional delivery to my home

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    jmac0785
    Par

    Bought a sectional sofa summer of 2018. By spring of 2019 the decking was completely torn away. Worralls made a repair of the decking that again tore away Spring 2020. I called and spoke to Ron May 21,2020 regarding my dissatisfaction with the product, and their repair job. Asked for a refund ( partial or complete), and was denied. He said the 12 month warranty was up and there was no warranty at all on their crappy repair job. Purpose of supporting local goes out the window here.

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    JessicaB027
    Par

    I purchased a fri...

    I purchased a fridge that had problems keeping things frozen like meat and icecubes, worrals said it was normal, so I wanted a refund, they agreed but charged me $35 to pick it up, which is ridiculous. I will never do business with them again and will not recommend them to anyone.

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    Réponse d'entreprise 23 novembre 2015

    We are very sorry to hear that you were not satisfied with our service. We strive to do our best to keep all our customers happy and coming back, which many do. GE has a great return policy which many appliance companies do not in which if you are not completely satisfied with your new GE Appliance they will completely refund your money with the exception of the $35 charge which is just to cover the delivery and pickup expense. We are sorry this experience was not to your satisfaction but we hope you'll give us another chance in the future to make it better.

    anonpjyp
    Par

    Excellent Prices and Excellent Service

    My husband and I are long time customers of Worralls and have bought most of our home furniture and appliances there. We always feel that the sales people give us the best prices and we walk away feeling very satisfied. Then on delivery their staff who are experienced and professional, are always friendly and ready to serve. I give this company high praise and recommend them to all my friends and family. PMKelly, Fredericton, NB

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