They cancelled my motorcycle insurance without letting me know. I was then in an accident where I was not at fault. I called to make a claim and they advised me they cancelled my insurance because I did not go in and physically renew it. Received no indication that I was to do it and figured it'd automatically renew just as my car insurance does. Was told they can't be expected to call everyone. You would think cancelling someones insurance would merit a 2 second phone call first. Stay away.