Pengs Chop Suey Ltd

Order-in nightmare

My girlfriend and I decided to take Valentine's Day easy and order in and watch a movie. We saw a flyer and we both like Chinese/Thai food so we figured it would be a good idea. We ordered at 7:30 after she came back from work. It should be noted that we live about 10 minutes from the restaurant. We ordered in and they said it would take 45 minutes; fair since it was Valentine's Day and it's normal it takes longer than usual. After more than 1 hour I called, and they said my food was not even ready, another 10 minutes. Then another 30 minutes passed (we are at 1 hour and 30 minutes) so I call back and they say food left 5-10 minutes ago and is on the way. We received it at 9:40. 2 hours and 10 minutes after placing the order. The delivery driver said he would give us 10% off our next order for the inconvenience. There is no way I'm ordering from them again. I would highly encourage anyone not to order in from this place, unless you want to wait more than 2 hours and be lied through the whole way. If they told us it would take 2 hours, we would have politely declined and chose another restaurant. It's the inconsistency that makes it worst. The food was okay, nothing to brag about.