My fiancé order flowers early this week to be delivered on Valentines Day to my work He called at 2pm wondering if they had been delivered. They gave him a vague answer that they would check with the delivery driver. He called again at 3pm to check again. The owner said that they couldn't guarantee delivery before 5pm. This is not what he was told earlier this week. She apologized and offered his money back after hanging up on him twice. Terrible customer service. They don't stand behind what they say. Steer clear of this place.