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I was fine with the service that you get normally from big al's. The staff were friendly enough. But I bought a piece of what looks like drift wood from here and when I took it home it got washed and immediately put it in the tank. A couple days later I'm looking in the tank and there are a few bed bugs crawling around. I am not impressed at all!
14 mai 2014
Greetings, I can appreciate your circumstance. However, we have inspected all our driftwood in store and we have not fount evidence of bed bugs or other insects. We have been using the same supplier for over 15 years and have had no issues to date.