Rocky Island Tire Coouvert

1029 Taylor Crt, Bracebridge ON P1L 0A1
  • Téléphone
    • 705-645-8000Principal
    • 1-888-840-7338Sans frais
    • 705-645-7762Fax
  • Itinéraire
  • SMS

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  • Service: 3/5
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HenningStokholm
Par

CAN'T BE ANY BETTER!!

March 19,2012 I am the owner of thee companies, house building, painting and moving cargo all over the world. I have been dealing with Rocky Island for at least 12 years, everything from tires, front end, suspension and brakes. I have nothing but PRAISE for everyone at Rocky Island, from sales, parts and all the guys in the shop. They are the politest and most knowledgable people I have ever come across in this industry. The last time I was there I had some front end and suspension work done on my pickup. The guys had made a mistake as to what kind of shocks were in the front, so they changed them with much more expensive units. When I was told this I offered to pay 50% of the cost, I was told no way, we messed up and will cover the cost. How much more can you expect from a company? This is but one of the things that leaves me singing praises for Rocky Island. Thanks guys, I'll be back.

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Brando1
Par

Warning! read this before you take your car here

I took my car here when I noticed I had a fuel leak. The next day I picked it up after hours and I noticed that my car was running very rough. I figured there was some air in the fuel line and thought nothing of it. The next morning as I tried to leave for work, the car would barely idle without stalling. I had to take a cab into work and have the car towed back to them. It turns out that they hosed down the engine (which was unneccessary, the leak was the size of a pinhole) and soaked the distributor cap and wires in the process. They said they would fix it, but charge me for parts and only provide free labour. I finally got the car back the next day, and I noticed that the fuel line "repair" was a rubber splice on a high pressure solid steel line that they charged me $200 for. I told them I was unhappy with the patch job, and I wanted a replacement line, but they insisted that it was an adequate repair, and they would not fix it further. So, all in all, I spent $200 for a rubber splice, which I will have to fix myself when I can find the time, and another $230 for new parts that I did'nt need before I took the car to them. Oh, and my cruise control doesn't work anymore.

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