Not customer satisfaction oriented service.. Sales person should have explain to someone who is not floors savvy that vynil is sold 12 feet wide and you don't want to have a seem in your bathroom you should buy more than you need. They didn't even cut it straight! When I unwrapped my roll (which was 3.5 ft long for my 5.5 ft wide bathroom) it has a cone shape on top because of imperfect cut. The glue they sold me for $40+ was runny and after my contractor glued a piece for testing it didn't stick at all. What the manager said when I brought glue back - accused me of improper storage (I purchased it when the temp was in double digits but not hot.. sure, blame it on me .. Customer satisfaction is very low on their list.. I wouldn't