Poor customer service, selection
Staff is friendly but clueless. Selection is mediocre for variety and poor once you decide on a type of plant and want to pick a "better" specimen. I bought 3 shrubs that were literally half price next door (same size), these guys refused to do a price adjustment, refund or a store credit 20 minutes after the purchase. I was promised a call from a manager as the counter girl cited "company policy" as a reason to do nothing about my request, that never happened. Lost me as a customer over $50.