Best Boarding Kennels & Pet Resort
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320 Derry Rd W, Mississauga ON L5W 1N6
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3/5
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    Sandrao
    Par

    I had the BEST e...

    I had the BEST experience with Best Boarding Kennel. The owner and staff were eager to please and very accommodating when I had my major spinal surgery. My puppies arrived back at my home as promised. Very well taken care of and they must have been fed well as they actually put on weight.My dogs were clean odor free and happy when they were delivered to my home by the owners. They were very friendly and happy to have helped me during a very trying time. I will continue to use them and recommend

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    meganruddy
    Par

    I tried to make r...

    I tried to make reservations to drop off my cat for the long weekend, and their website said they can accommodate for early or late pick ups and drop offs for an extra fee with notice. There is currently a month notice and the owner directly told the staff trying to make my appointment that they will not let me drop my cat off early or pick up him late. I will have to pay for 2 whole extra days of boarding as well as extra cab rides to pick him up and drop him off since i clearly can't do that on my way to and from the airport with their limited "office hours" of 8:30 am to 5:30 pm. Why advertise that you can drop your pets off outside of hours for an extra fee if you actually don't offer it!? I was told the owner would email me to address this issue, but I'm still waiting.

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