I personally felt that I needed to advocate for myself, there was lack of transparency as well as unfriendly and unprofessional staff. Ultimately, it is a business. This clinic is mainly run by incompetent nurses. There is only ONE doctor for six clinics. They charge you for procedures that are covered by OHIP. They gave me an incorrect AMH result which was ALOT higher than my actual egg reserve. I am very disappointed that we wasted our valuable time and money at a horrible clinic.
cold uninterested staff - you feel like just a number.. definitely not the kind of lace I would ever recommend someone going to knowing why one must book there to start with. went there for over a year... should have left a long time ago. staff/nurses lacks basic knowledge on typical daily routine visits but are required to meet with patients... maybe new training is needed or doctor direction is needed as not to leave a patient high and dry and uninformed.