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    Worst experience ever! The manager “Maurice” charged for a reaper and a part that was not even repaired or replaced on my vehicle! After I drove away I realized my turn signal was still not working. I went back to the shop and asked why I was charged for a repair and part that never took place. He did not even say sorry or that it was a mistake, he just refunded my money and said nothing to me. Don’t ever take your vehicle there for repairs!

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    The staff was kin...

    The staff was kind, attentive, and offered advice. They also made sure that my wait time was minimum as I had my infant daughter with me. I have visited this location several times and always leave satisfied with the service.

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    Poor Customer Service and Poor Quality

    Active Green and Ross located in Newmarket provided me with the utmost dissatisfying service that I have ever received. The receptionist Maurice was extremely rude and when I had a concern regarding the work-order, he told me "go take a walk". Very unprofessional, if I could rate this place 0/5 Stars, I would. This is my personal view and I personally would not recommend anyone to this location, not even for an oil change.

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