On August 27th this year we had 2 men from your company tell us we needed a new water heater , came back next day and installed it. It was more than extremely loud and I commented on this and was told all new ones are loud like this. Water heater is just below my dining room and having dinner in there was a nightmare with this noise constantly. I really thought the house was going to blow up. Yesterday it broke , no hot water, Hakim Salamat came tonight around 7:30 and installed new blower Lire plus
I am extremely happy with the high level of service I have received from the installation crew, and service. The Sales Rep is outstanding following up to make sure everything was done to my satisfaction and that there were no problems.Lire plus
Heard this one before: He`ll be there between 10am and 2pm. Wait! What? He`s here and it`s 11am! OK, he`ll assess the problem and come back with parts another day, right? WRONG! Water heater needed to be replaced, he had one with him and was done everything in 2hrs. Bet you didn`t see that coming...neither did I. A company where customer service means something again. Very impressed!Lire plus
Great company to deal with from the initial call to the service tech. Chris #110084 was very professional and courteous to our home and ourself. We will be recommending Chris and Reliance to all family. A++++++Lire plus
I would give Reliance Home Comfort a ten out of ten. I needed a hot water tank so I phoned on a Monday at about 9am and by 5pm I had a hot water tank. I also needed some plumbing done. I phoned one day and the next aa plumber came out and by the afternoon the plumber, Ryan, had the work done. I could not be more pleased with their telephone staff and the workers. I wish they put in windows I would have them do the work at the drop of a hat.
Lire plus
I used to call the toll free number. However despite the quick service (I once called at 11 pm, had the problem taken care of the next morning!!!) I was always annoyed by the sales pitch. I really like the service when dealing directly with the ottawa office. They are on quick dial on my phone! Lire plus
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