Very bad service for snow removal
My little townhouse complex had Sky High for snow removal in winter 2015-16. It was a big mistake: very poor service - with some optional services in fact not offered - and even worse customer service where the motto seems to be that the customer is always wrong while they can never be. We certainly can't recommend this firm and won't use it again.
27 mai 2016
We welcome all comments and thank you for taking the time to review. Sky High works by written contract and all services/terms are clearly explained before a client accepts the contract. We regret the services chosen by your group did not meet the needs of all the residents in the group. Optional services are available for all clients, and services can be added or removed during the contract. Management is always available to meet on site to discuss the site needs. Sky High has been in business for 31 years and every winter has been different. The winter of 2015-2016 gave Ottawa the worst storm it has seen in 103 years. Management and staff thank you again for your comments.