Par User299686
28 novembre 2016
i called this place this morning and asked about printer cartridges, person says "why would i wanna buy from there??? good rep on the phone!! not!!
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Réponse d'entreprise 19 juillet 2017
Thank you for your input, apologize for only just now seeing it. We regret that your experience with our customer service was less than acceptable. Depending on the item a customer is looking for and the urgency that it is needed sometimes we refer them to an office supplies dealer in their area. However, we don't accept questioning a customer why they want to buy from us. We have reviewed this with the support staff in hopes of preventing any future such incidents. Thanks for the feedback.