From a customer service stand point, this store gets low marks . I once in a while stop in to purchase somethig or have my lottery tickets checked. More recently, ive had issues with one staff member who does check out. Ive dealt with her on more than one occasion. She was rude and argumentative with me .Furthermore, she fed in my winning lottery ticket in the lottery machine incorectly , and ripped it. I will never set foot and shop at Shoppers drug mart ever again. They just lost a customer .