I went in person to book a nail appt on my lunch hour. I asked for availability for that day and the next. There was nothing today but there was an opening at lunch the following day. So the next day I returned at lunch for my appt and was rudely told no. I hadn't booked anything, that it was my fault and they had waited for me at lunch the day prior when I booked and I hadn't showed. I explained why would I have booked an appt and walked away. She brushed me off. Would never go back.