This insurance is the worst to deal with as they send you a revision every month basically with increase say that a few thing were missed out and was add on . they insure you and then 2 month later come up with revisions and increase your monthly payment . The gadgets they give you is total a waste of time as they do not work . then they just come back to say that you did not install then and remove the discount that they gave you . They basically have you tied in for a year
Yes, they start your claim immediately. But, be prepared for a long wait for repairs to be made 10 MONTHS so far. Also forget about replacement value-I found the exact same carpeting from the exact same carpet company, I even had the original receipt & I have been fighting with them about it since September. Just heard from their rep today & he says it costs too much. Go to another company if you want fast reliable service.
Very poor communinication. Call centre quick to answer, but lacks knowledge to provide clairification to your questions and concerns. Be prepared to fight a long battle for a fair claim.